Display Issues
Fix a Display That Won't Load
What to check when a screen stays on the loading animation, shows a configuration error, or shows the wrong board entirely.
The Board Says "No Flights Scheduled"
Why a working screen shows an empty flight list, and how to find the cause in the order that resolves it fastest.
Weather Is Missing From a Display
Why the weather block does not appear on a board, and how to switch it on for the display that is missing it.
Display Stopped Updating: What to Check
How to tell a normal refresh interval from a genuine fault when a screen keeps showing the same flights, and what to do in each case.
Telling Demo Flights from Real Ones
How to prove whether your board is showing demo flights, what actually causes them, and which look-alike symptoms are something else entirely.
Flight Times or the Clock Show the Wrong Time Zone
Why a board can be shifted by a fixed number of hours, and how the per-display "Times shown in" setting decides which time zone everything is rendered in.
Weather Shows the Wrong City or the Wrong Unit
Why the weather block always follows the display's airport, how to change the city and the temperature unit, and how to recognise demo weather data.
Account Issues
Why You Cannot Log In to the Hotel Portal
The reasons a login at lobbyflight.com/login is refused, how to tell them apart, and what fixes each one.
The Display URL Shows the Wrong Board or Nothing at All
How to find the exact address for a screen, and what to check when a panel shows a demo hotel, the wrong screen, or a configuration error.