Self-service that feels like attentive service
Guest Flight Information System
A guest-facing flight board that answers the day’s most common question before it’s asked — calming anxious travellers, lightening your front desk, and making your whole property feel more attentive. On any screen, branded as yours.
The same question, a hundred times a day.
“Is my flight on time?” is the single most-repeated request your front desk fields — and answering it builds nothing. Every lookup is a guest standing in line instead of being welcomed, a team member reading a flight app instead of recommending dinner, and a traveller quietly anxious until someone confirms what a glance could have told them. Guest service is meant to anticipate; a flight board lets it.
Check-out morning, every guest with a flight wants the same answer — and your desk becomes a help line instead of a host.
A traveller unsure of their flight checks the desk, their phone, the desk again — small stress that quietly colours the whole stay.
Every minute reading a flight app is a minute not spent on the warm, personal touch guests actually remember and review.
From welcome to wheels-up, without the desk
How a single board lifts the most-repeated chore off your team — so every interaction can be about hospitality, not flight times.
- 07:30
The breakfast check
Guests glance at the board over coffee and breakfast, see their flight, and relax — no queue forms at the desk before the rush even begins.
- 09:00
The check-out rush
Instead of fielding the same question from every departing guest, your team checks them out, recommends the late train, and wishes them well.
- 12:00
The international guest
A guest who speaks little of the local language reads their flight in their own — the board rotates languages, so no one has to mime a departure time.
- 15:00
The unexpected delay
A flight slips. The guest sees it on the board, books another night or a long lunch, and never feels caught out — the hotel looks like it’s looking after them.
- 18:00
The evening farewell
Late departures confirm their flight on the way out. Your team’s last impression is a warm goodbye, not a flight look-up.
What the board changes for each role
General Manager
Higher guest-satisfaction scores and a front desk freed from its most-repeated task — the kind of quiet operational win that shows up in your reviews.
Front desk
The question you answer most, answered for you — so every shift is spent welcoming, recommending and hosting instead of reading flight apps.
Guest
Their flight at a glance, in their language, the moment they wonder — less anxiety, no queue, and a stay that feels effortlessly looked-after.
What it adds up to for your guests
The most-repeated request, lifted off every shift — so your team’s hours go to the service guests actually remember.
The board rotates through your guests’ languages, so an international traveller never has to ask for help with a departure time.
Reassurance at a glance, every change shown the instant it happens — a calmer guest and a hotel that looks attentive.
Great guest service is anticipation — answering before you’re asked. A flight board does exactly that for the one question guests ask most, and gives your team back the hours to be hosts.
Where the board serves your guests
One subscription, every place a guest might wonder about their flight.
The answer waiting before the question — guests check their flight on the way out, no queue.
Travellers relax over coffee knowing their departure, the morning rush pre-empted.
Staff reassure and advise instantly instead of looking it up.
A glance on the way down means guests reach the desk already informed.
White-glove flight tracking for guests in transit
Each guest gets a branded companion page in their language. Live flight status, when to leave, your shuttle or taxi partner — all in one mobile tap. Premium plans include 50 trips/month for free.
- A personal companion page for each guest, in their language
- Smart Departure Coach uses live traffic to recommend a leave time
- Configurable transport flow: hotel shuttle, partner taxi, or direct call
Pricing
Pricing Plans
Choose the perfect plan for your hotel
Basic
Perfect for single-location hotels near airports
- 1 airport
- Real-time flight data
- Custom logo
- Brand colors
- Email support
Pro
Ideal for business hotels and resorts
- Up to 3 airports
- Real-time flight data
- Custom logo & colors
- Weather widget
- 5 info slides
- 2 languages
- Priority support
Premium
For hotel chains and premium properties
- Unlimited airports
- Real-time flight data
- Full branding suite
- Weather widget
- Unlimited slides
- All 11 languages
- Analytics dashboard
- Dedicated support
Need a custom solution for your hotel chain?
Contact SalesGuest services: common questions
No — the board runs in a browser on any smart TV, tablet or screen you already have. You just open a link.
Guests answer their own flight question at a glance — less anxiety, no queue at the desk — and your team is free for personal service.
From the aviation feeds airports themselves use — 13,000+ airports with gate, terminal and delays, so guests trust the board instead of the desk.
Over 13,000 commercial airports with an IATA code in 200+ countries; you choose the ones your guests use.
Yes — logo, colours and, on higher plans, your own domain, so it feels like part of your guest service.
Yes — it cycles through your guests’ languages so every traveller reads their flight without asking for help.
The board keeps showing the last flights instead of an error and re-syncs automatically when the connection returns.
No integration needed — the board runs standalone. API access is available on higher plans.
Yes — live data for 13,000+ airports with a 99.9% uptime target, refreshed automatically so guests are never misinformed.
Explore More Solutions
Find the perfect flight display for your property type
Turn a chore into a moment of service
Set up your guest flight board in minutes — free for 7 days.
No hardware, no IT project, no contract.