Upload and Manage Logo

Upload and Manage Logo

Your hotel logo is prominently displayed on the Flight Display and reinforces your brand identity. This article explains how to upload, replace, and manage your logo.

Logo Requirements

Technical Requirements

Quality Guidelines

Uploading a Logo

Step-by-Step Guide

- Log in to the Hotel Portal

- Click on "Branding" in the navigation

- Scroll to the "Hotel Logo" section

- Click on "Upload a logo" or

- Drag and drop the file into the upload area

- The file is automatically validated

- On success: A preview of the logo appears

- On error: An error message with the reason is displayed

- The logo is automatically saved

- It immediately appears on the display (after refresh)

Using the Upload Area

Method 1: File Browser

1. Click on "Upload a logo"
2. Select a file from your computer
3. Confirm your selection

Method 2: Drag & Drop

1. Open File Explorer
2. Drag the logo file
3. Drop it in the upload area

Replacing a Logo

Replacing an Existing Logo

- Your current logo is displayed

- Hover over the logo to reveal actions

- Click on "Upload a logo"

- Select the new file

- The old logo is automatically replaced

- The new logo appears in the preview

- Review the display

- Refresh the display to see changes

Best Practices When Replacing

Removing a Logo

Deleting a Logo

- Your current logo is displayed

- Click on "Remove Logo"

- Confirm the action in the dialog

- The logo is immediately removed

- The hotel name is displayed larger

- More space is available for flight data

- Default layout is used

Warning: Removal cannot be undone. You will need to upload the logo again.

Logo Preview

Viewing the Display Preview

- In the Hotel Portal

- Click on "Preview" in the navigation

- See your logo on the display

- Check size and position

- Test different screen resolutions

- Scan the QR code with your smartphone

- Open the display URL

- View the logo on your device

Logo Position on Display

Header Area:

Size:

Troubleshooting

"File must be an image"

Problem: The uploaded file is not an image

Solution:

"File size must be less than 2MB"

Problem: The file is too large

Solution:

- TinyPNG (https://tinypng.com)

- Squoosh (https://squoosh.app)

- Photoshop "Save for Web"

- Maximum 800 x 400 pixels

- 72 DPI for web use

- PNG for transparency

- JPG for photos (higher compression)

- SVG for vector logos (smallest file size)

Logo Not Displaying

Problem: Logo is uploaded but not visible

Solution:

- Press F5 on the display

- Or wait 5 minutes (auto-refresh)

- Open Chrome settings on the display

- Go to "Privacy" → "Clear browsing data"

- Select "Cached images and files"

- Click "Clear data"

- Go to "Preview" in the portal

- Reopen the display URL

- Check if the logo appears

Logo is Distorted

Problem: Logo has incorrect aspect ratio

Solution:

Logo Optimization

For Best Results

PNG Logos (with Transparency):

1. Use a transparent background
2. Export at 72 DPI
3. Optimize with TinyPNG
4. Test on dark and light backgrounds

SVG Logos (Vector):

1. Smallest file size
2. Perfect scaling
3. Ideal for simple logos
4. Export from Adobe Illustrator or Figma

JPG Logos (Photos):

1. Only for photorealistic logos
2. No transparent background
3. Highest compression
4. Quality: 80-90% is sufficient

Performance Tips

Frequently Asked Questions

Can I upload multiple logos?

No, only one logo per hotel is possible. You can replace it at any time.

Will the logo be displayed on all displays?

Yes, the logo appears on all displays using your hotel ID.

Can I animate the logo?

No, only static images are supported. Animated GIFs will be displayed as static images.

Does logo upload cost extra?

No, logo upload is included free in all plans (Basic, Pro, Premium).

How long does the upload take?

Normally less than 5 seconds. For larger files, it can take up to 30 seconds.

Next Steps

After uploading your logo:

Support

Problems with logo upload?