Set the Colors on Your Flight Display
Where the colors of your board come from: the 14 palettes in the Design tab, own colors on Premium, your brand color and the group brand lock, and how quickly a change reaches the screen.
Set the Colors on Your Flight Display
This article explains where the colors of your flight board come from, which of them actually change something on screen, and how quickly a change reaches the lobby. In short, every display takes its colors from a palette you choose in the Design tab. On Premium you can fine-tune each color yourself, and a hotel group can lock its brand color across all of its properties.
Where the colors come from
The palette of the display is the foundation. Open Displays, choose the screen, go to the Design tab and open the section Colours & template. A palette, called a template in the portal, is a complete set of colors: background gradient, text, status colors and borders, not just two accents.
Your own colors sit in the same section, under the palettes, and need Premium. They replace single colors of the chosen palette for this one display.
Your brand color is the primary and secondary color from the Colors step of the setup wizard under Portal → Setup. The wizard prefills them from your hotel's brand color and stores them on the display it creates. A brand color works on every plan, but it only shows on a display that still uses the standard palette, Modern Dark, without colors of its own. As soon as a display has another palette or tuned colors, the palette decides.
The organization's brand defaults are meant for hotel groups. Organization owners of a group with several properties find them under Organization → Brand defaults, with a default logo and a default primary and secondary color. With Lock branding switched on, the group's primary and secondary color replace those of every display in every property, whatever palette it uses. With the lock off, the group colors only fill in where a property has no brand color of its own.
Put together, the order is simple. The palette is the base, Premium colors adjust it, a brand color only fills in on a display that never chose a look of its own, and a locked group brand sets the primary and secondary color everywhere.
The 14 palettes
Five palettes come with every plan:
Pro adds nine more: Premium Gold, Ocean Blue, Forest Green, Sunset Orange, Corporate Gray, Midnight Navy with its deep navy and soft periwinkle accents, Champagne in warm ivory with gold, Terracotta in earthy clay with warm sand accents, and Nordic Light, a cool, airy light theme with slate-blue accents.
Palettes above your plan show a lock and a plan badge and cannot be selected. Picking a palette changes the form and the live preview next to it straight away; the screen in the lobby changes when you press Save in the bar at the bottom of the editor. When you switch to another palette, own colors that were tuned for the previous one are cleared, so the new palette starts from its own values.
Palettes and styles
The style gallery at the top of the Design tab offers complete looks for the board, and every style suggests a palette. Under the gallery sits the checkbox Adopt style colours. When it is ticked, choosing a style also sets its palette and clears own colors. When it is not ticked, the style changes only its layout options and your colors stay. If the display already has colors of its own, from the Premium color fields or a brand color from the setup wizard, the box starts unticked so nothing is replaced without you asking. Each of the 14 palettes also appears in the gallery as a classic look.
If a style changed your colors by accident, Undo in the design tools brings back what you had.
Overriding individual colors on Premium
On Premium, the Color Customization panel under the palettes opens a field for every color of the palette: Background Start and Background End, Primary Color and Secondary Color, Text Color and Muted Text, the status colors On Time Status, Delayed Status, Cancelled Status and Boarding Status, and the structure colors Border Color, Header Background, Footer Background and Row Hover.
Each field has a swatch that opens your browser's color picker and a text field for the value. Hex codes such as #1E40AF, rgb() and rgba() values and the word transparent are accepted; anything else is refused when you save, with a note on the field. Because the background is drawn as a gradient from Background Start to Background End, setting both to the same value gives you a flat background. Reset to Template Defaults clears every override and returns the display to the untouched palette. On plans below Premium the panel is replaced by a short upgrade note.
What each color actually changes
The primary color carries the design. It colors the header gradient and the accent line under it, the switch between departures and arrivals, active elements and the accents on hotel info slides.
The secondary color currently changes nothing visible on the board. It is stored and handed to the page, but no part of the board reads it, so it will not produce a second accent. Judge the result by the primary color and the palette.
Checking the result
The Design tab has a live preview beside the controls that shows your unsaved changes at the real screen size, scaled down. The Preview & URL tab shows the board as it is saved, together with its URL and a QR code. Both need the display to be switched on, because an inactive display makes no requests and has nothing to show.
Colors also depend on the panel. Two screens with different calibration, or the same screen in daylight and in the evening, will not look alike, so make the final judgment on the device in the lobby.
How quickly a change reaches the screen
A running board fetches its settings every 20 seconds, so a saved color change appears within about that time on its own. There is no need to reload the screen or clear a cache.
The refresh interval of the flight data is a separate matter: every 60 minutes on Basic, every 30 minutes on Pro and every 5 minutes on Premium. It has nothing to do with how fast colors arrive.
Troubleshooting
I chose a new palette but the board looks the same. Check that you pressed Save, because the palette only reaches the screen once it is saved. If it is saved and the accents still do not change, your group may have Lock branding switched on, in which case the group's primary and secondary color win.
My brand color from the setup wizard does not show. A brand color only fills in on a display that uses Modern Dark without colors of its own. Once you pick another palette, or a style together with its colors, the palette decides. On Premium you can enter your brand color in the Primary Color field of any palette.
Saving fails with a note on a color field. The value is not a color the board understands. Use a hex code such as #1E40AF, an rgb() value or transparent.
The secondary color has no effect. That is expected, as described above.
The Preview & URL tab is greyed out. The display is inactive. Switch it on at the top of the editor and save.
Colors do not change on a schedule, but on Pro the night mode can dim the board, reduce it to the clock and the next flights, or turn it black during the hours you choose. The article on screen care explains how.
Next steps
Support
If something here does not match what you see, write to info@lobbyflight.com. Support is available Monday to Friday, 09:00 to 17:00 CET.