Set up how a screen rotates between departures, arrivals and your slides
How to configure the rotation cycle for a single screen, how long each view stays up, and why the flight data refresh interval follows your plan instead of a setting.
Set up how a screen rotates between departures, arrivals and your slides
This article explains what the board cycles through, where you change it, and why the interval at which flight data is refreshed is not something you can set. Rotation is configured for one screen at a time, so if you run several screens, each one can behave completely differently.
Rotation is two switches, not one
There are two independent toggles, and the carousel runs as soon as either of them is on. Both are on when a screen is created.
Knowing that these are separate matters when rotation seems broken. If you switch auto-rotation off but leave slides on, the board still moves: it holds one flight direction and then runs through the slides. If you switch both off, the board shows a single fixed view and never changes.
Where the settings are
Open Displays in the portal, open the screen you want to change, and stay on the Appearance tab. Two sections there control the cycle:
The Show flights for field only appears once at least one of the two toggles is on, which is the point at which a duration means anything.
How long each view stays up
Show flights for is a plain number field, from 5 to 300 seconds, and a new screen starts at 120 seconds. The value applies to every flight view in the cycle: with auto-rotation on, departures stay up for that long, then arrivals stay up for the same amount of time.
Slides are timed separately. Each slide carries the duration you gave it when you created it, and you can override that duration for one particular screen when you assign the slide.
There is no list of preset intervals and no "manual only" option. A screen that should never change direction is one where you turn Auto-rotate flights off; it then stays on whichever direction you picked under Flight Type.
The order the board runs in
With everything on, one full cycle looks like this: departures, arrivals, then one turn for each assigned slide in the order you set, then back to departures. Turn auto-rotation off and the flight part collapses to a single view in your configured direction, with the slides still following it.
The switch between departures and arrivals is an immediate cut, with no transition effect. Slides fade in over half a second. Neither behaviour is configurable, and there is no setting for transition styles.
Getting slides into the cycle
Slides live in one central pool rather than on individual screens, so creating a slide is not enough to put it on a board.
Slides require a Pro or Premium plan. On Basic the Own slides toggle stays locked, and the slide pool will not let you create anything.
The display mode changes what rotation does
The Display Mode on the General tab is set to TV by default, and it decides whether anybody can interrupt the cycle.
Website mode goes further: rotation, slides and auto-scroll are all switched off in that mode, because a widget embedded in a page is not meant to move on its own.
Rotation and multi-column layouts conflict
If you choose the dual or triple layout, you will find the per-column direction controls greyed out. That is deliberate. While Auto-rotate flights is on, every column shows whatever phase the cycle is currently in, so assigning a direction per column would have no effect. Switch auto-rotation off and the column assignment unlocks — the editor offers a shortcut button for exactly that. Pick one: alternate over time, or split by column.
Auto-scroll is a separate movement
Long flight lists also scroll on their own, which is controlled under the Behavior tab in the Auto Scroll section and has nothing to do with rotation. You can turn it off, set the speed, and set how long the list rests before it starts scrolling again. A screen can rotate without scrolling, or scroll without rotating.
Language rotation
If a screen has more than one language selected, it cycles through them as well. Both settings sit on the Behavior tab under Language Settings: the languages themselves, and a Language Switch Interval that accepts 10 to 600 seconds and starts at 60. The interval field only appears once you have picked a second language, since with one language there is nothing to switch between.
Basic covers one language at a time, Pro covers two, and Premium covers the full list.
Saving, and when the screen picks it up
The editor has a single save button that appears at the bottom of the page as soon as something is unpaid attention — it tells you there are unsaved changes and offers to discard them instead. There is no separate save per section.
You do not need to touch the screen in the lobby afterwards. A running display re-reads its configuration every 20 seconds, so a change you save in the portal takes effect within roughly that window.
How often flight data is refreshed
This is not a setting. The refresh interval follows your subscription and nothing else:
A new account is on Basic, so hourly is the starting point. The settings API explicitly rejects attempts to change the interval, and the server-side cache uses the same interval, which means reloading the browser on the display device will not produce fresher data before the interval is up. Waiting or upgrading are the only two things that help.
What a refresh brings in is flight status, gate and terminal, scheduled times, and flights that have newly appeared in the schedule. The weather widget is on its own half-hourly cadence and is unaffected by the plan.
If the device loses its connection, the board shows an offline banner and keeps displaying the data it already has in memory. That data does not survive a reload: a display that is reloaded while offline comes back empty.
URL parameters
The display page reads exactly two query parameters, and inventing others has no effect.
There is no parameter for the rotation interval, the refresh interval, the starting view, autoplay or transitions. All of that is configured on the screen itself.
Settings worth starting from
For a hotel with a busy departure board, give the flight views a longer turn — around 60 seconds each — and keep slides short at roughly 15 seconds, so that guests scanning for their flight are not waiting through your content. For a hotel with only a handful of relevant flights, 30 seconds per flight view and 30 seconds per slide gives a more even split, since there is less to read on the flight side.
When nothing rotates
Work through the causes in this order. The screen is set to Website mode, where rotation is switched off by design. Both toggles are off, which leaves a single static view. Slides are on but none have been assigned to this screen on its Content tab, so there is nothing to rotate to besides the flight view. The URL ends in ?preview=1, which freezes the board deliberately. Or JavaScript is disabled in the browser on the display device — the whole cycle runs client-side, so without it the board never advances.