Portal Overview

Navigate and understand your hotel management portal

12 min readLast updated: 12/4/2024267 found helpful

Portal Overview - Your Command Center

The LobbyFlight Portal is your central hub for managing everything about your flight display. This guide walks you through every section and feature.

Accessing Your Portal

Portal URL

https://lobbyflight.com/portal

Bookmark this URL for quick access!

Login Credentials

  • Email: The email you registered with
  • Password: Your secure password
  • Remember Me: Check to stay logged in for 30 days
  • Dashboard - Your Home Base

    When you first log in, you'll see the Dashboard with four main sections:

    1. Setup Progress Tracker (Top)

    A visual progress bar showing your setup completion:

    [✓] Account Created → [✓] Airport Selected → [✓] Branding Added →
    [✓] Display URL → [ ] Info Slides → [ ] Go Live

    Color Coding:

  • 🟢 Green checkmark = Complete
  • 🟡 Yellow circle = In progress
  • ⚪ Gray circle = Not started
  • Click any step to jump directly to that section.

    2. Quick Action Cards (Center)

    Four large cards for immediate access:

    Settings Card

    ┌─────────────┐
    │   ⚙️        │
    │  Settings   │
    │             │
    │ Configure   │
    │  airports   │
    └─────────────┘
  • Select airports
  • Set refresh rate
  • Configure languages
  • Weather settings
  • Branding Card

    ┌─────────────┐
    │   🎨        │
    │  Branding   │
    │             │
    │   Upload    │
    │ logo/colors │
    └─────────────┘
  • Upload logo
  • Set brand colors
  • Preview changes
  • Save branding
  • Preview Card

    ┌─────────────┐
    │   👁️        │
    │  Preview    │
    │             │
    │    View     │
    │   display   │
    └─────────────┘
  • Live preview
  • Get display URL
  • Download QR code
  • Test display
  • Content Card

    ┌─────────────┐
    │   📝        │
    │  Content    │
    │             │
    │   Create    │
    │   slides    │
    └─────────────┘
  • Create info slides
  • Manage content
  • Set rotation
  • Preview slides
  • 3. Display Status Panel (Right)

    Real-time status of your display:

    Connection Status:

  • 🟢 Online - Display active
  • 🟡 Idle - No recent activity
  • 🔴 Offline - Connection lost
  • Information Shown:

  • Last update time
  • Active airports count
  • Current plan badge
  • Display URL
  • 4. Recent Activity Feed (Bottom)

    Shows your latest actions:

  • Configuration changes
  • Logo uploads
  • Slide creation
  • Login history
  • Settings Section

    Navigate: Portal → Settings

    Airport Selection

    Interface:

    Selected Airports: [VIE ✕] [MUC ✕]
    
    Popular Airports:
    [+FRA] [+ZRH] [+BER] [+HAM]
    
    Custom: [___________] [Add]

    Features:

  • Click to add/remove airports
  • Drag to reorder priority
  • Search by name or code
  • Validation for plan limits
  • Display Configuration

    Refresh Interval:

  • ⚪ 2 minutes (Premium only)
  • 🔵 5 minutes (Recommended)
  • ⚪ 10 minutes (Conserve bandwidth)
  • Display Options:

    ☑ Show Weather Widget (Pro/Premium)
    ☑ Enable Info Slide Rotation
    ☑ Show Connection Status
    ☐ Debug Mode (Advanced)

    Language Settings

    Available Languages:

    Active: [EN] [DE]
    Available: [ES] [FR] [IT] [PL] [PT] [HU] [SK] [CZ] [SL]
    
    Rotation Interval: [30 seconds ▼]

    Weather Preferences

    Configuration:

  • Temperature Units: °C / °F
  • Wind Speed: km/h / mph
  • Show forecast: Yes / No
  • Save Button:

  • Always at bottom
  • Shows confirmation
  • Validates before saving
  • Branding Section

    Navigate: Portal → Branding

    Logo Management

    Upload Area:

    ┌──────────────────────┐
    │                      │
    │   📁 Drop logo here  │
    │    or click to       │
    │      browse          │
    │                      │
    └──────────────────────┘

    Logo Requirements:

  • Format: PNG, JPG, SVG
  • Size: Max 2MB
  • Dimensions: 300x100px recommended
  • Background: Transparent preferred
  • After Upload:

  • Preview shown immediately
  • Remove button available
  • Auto-saved to account
  • Color Customization

    Color Pickers:

    Primary Color:   [#0A2463] [🎨]
    Secondary Color: [#D4AF37] [🎨]
    
    Preview:
    ┌──────────────────────┐
    │  Your Hotel Name     │
    │  ═══════════════     │
    └──────────────────────┘

    Features:

  • Visual color picker
  • Hex code input
  • Live preview
  • Preset suggestions
  • Contrast checker
  • Preview Section

    Navigate: Portal → Preview

    Live Display Preview

    Device Selector:

    View as: [Desktop ▼] [Tablet] [Mobile]
    
    ┌─────────────────────────┐
    │                         │
    │   Live Display Preview  │
    │                         │
    │   (Interactive iframe)  │
    │                         │
    └─────────────────────────┘

    Controls:

  • Refresh button
  • Fullscreen mode
  • Device rotation
  • Zoom in/out
  • Display URL Management

    Your Unique URL:

    https://lobbyflight.com/display/abc123def456
    
    [Copy URL] [Email Link] [View Full Screen]

    QR Code Generator

    QR Code Display:

    ┌─────────┐
    │ ▄▄▄▄▄▄▄ │
    │ █ ███ █ │  Scan with device
    │ █ ███ █ │  to open display
    │ █▄▄▄▄▄█ │
    └─────────┘
    
    [Download PNG] [Download SVG] [Print]

    Quick Setup Instructions

    Shows 4-step guide:

  • Copy URL or scan QR
  • Open on display device
  • Add to home screen
  • Configure kiosk mode
  • Content Management

    Navigate: Portal → Content

    Information Slides

    Slide List View:

    ┌────────────────────────────┐
    │ 1. Airport Shuttle  [↑][↓] │
    │    Every 30 minutes   ✏️ 🗑️ │
    ├────────────────────────────┤
    │ 2. Restaurant Hours  [↑][↓] │
    │    Open 6AM-10PM     ✏️ 🗑️ │
    ├────────────────────────────┤
    │ 3. WiFi Password    [↑][↓] │
    │    Hotel_Guest_2024  ✏️ 🗑️ │
    └────────────────────────────┘
    
    [+ New Slide]

    Slide Editor

    Creation Form:

    Slide Type: [Info ▼]
    Title: [________________]
    Content:
    ┌────────────────────┐
    │                    │
    │  Multi-line text   │
    │                    │
    └────────────────────┘
    Duration: [30 seconds ▼]
    Status: ⚪ Active ⚪ Inactive
    
    [Save] [Cancel]

    Slide Types:

  • Info - General announcements
  • Shuttle - Transport schedule
  • Restaurant - Dining information
  • Spa - Wellness services
  • Events - Conference/meetings
  • Amenities - Hotel services
  • Billing Section

    Navigate: Portal → Billing

    Subscription Overview

    Current Plan Display:

    ┌──────────────────────────┐
    │  PRO PLAN                │
    │  €89/month              │
    │                         │
    │  Next billing: Jan 15   │
    │  Payment: ****1234      │
    └──────────────────────────┘

    Feature List

    Shows your included features:

  • ✅ 3 Airports
  • ✅ Weather Widget
  • ✅ 5 Info Slides
  • ✅ 2 Languages
  • ✅ Priority Support
  • Billing Actions

    Management Buttons:

  • [Manage Subscription] - Opens Stripe portal
  • [Update Payment] - Change card
  • [Download Invoices] - PDF receipts
  • [Cancel Plan] - End subscription
  • Payment History

    Transaction Table:

    Date        Amount   Status    Invoice
    2024-01-01  €89     Paid      [Download]
    2023-12-01  €89     Paid      [Download]
    2023-11-01  €89     Paid      [Download]

    Help Section

    Navigate: Portal → Help

    Help Categories

    Organized Help Topics:

    ▼ Getting Started
      - First login
      - Quick setup
      - Basic configuration
    
    ▼ Troubleshooting
      - Display issues
      - Connection problems
      - Login troubles
    
    ▼ FAQs
      - Common questions
      - Best practices
      - Tips & tricks

    Video Tutorials

    Coming Soon:

  • Setup walkthrough
  • Advanced features
  • Troubleshooting guide
  • Contact Support

    Support Options:

    📧 Email: support@rifadigital.com
    📞 Phone: +43 650 753 1811
    💬 Chat: Coming soon
    📚 Docs: help.lobbyflight.com

    Navigation Tips

    Keyboard Shortcuts

  • Alt + H - Go to Home/Dashboard
  • Alt + S - Go to Settings
  • Alt + B - Go to Branding
  • Alt + P - Go to Preview
  • Alt + ? - Open Help
  • Mobile Navigation

    On mobile devices:

  • Hamburger menu (☰) for navigation
  • Swipe gestures supported
  • Touch-friendly buttons
  • Responsive layout
  • Breadcrumb Navigation

    Always shows your location:

    Portal > Settings > Airport Selection

    Click any part to navigate back.

    Portal Features by Plan

    Basic Plan Portal

    Available sections:

  • ✅ Dashboard
  • ✅ Settings (1 airport)
  • ✅ Branding
  • ✅ Preview
  • ❌ Content (locked)
  • ✅ Billing
  • ✅ Help
  • Pro Plan Portal

    Everything in Basic plus:

  • ✅ Content (5 slides)
  • ✅ Weather settings
  • ✅ Language selection (2)
  • ✅ Analytics (basic)
  • Premium Plan Portal

    Full access to everything:

  • ✅ Unlimited airports
  • ✅ Unlimited slides
  • ✅ All languages
  • ✅ Advanced analytics
  • ✅ API settings
  • ✅ Multi-display management
  • Best Practices

    Daily Use

  • Check Status Daily
  • - Verify online status

    - Review any errors

    - Check last update time

  • Update Content Weekly
  • - Refresh info slides

    - Update announcements

    - Remove outdated info

  • Review Monthly
  • - Check analytics

    - Update branding if needed

    - Review subscription usage

    Security

  • Strong Password: Use 12+ characters
  • Unique Email: Don't share login
  • Logout: On shared computers
  • 2FA: Enable when available
  • Optimization

  • Logo: Optimize file size
  • Colors: Test contrast
  • Slides: Keep text minimal
  • Airports: Prioritize by traffic
  • Troubleshooting Portal Issues

    Can't Log In

  • Check email spelling
  • Reset password if needed
  • Clear browser cookies
  • Try incognito mode
  • Changes Not Saving

  • Check internet connection
  • Verify within plan limits
  • Clear browser cache
  • Try different browser
  • Preview Not Loading

  • Allow popups
  • Disable ad blockers
  • Check display URL
  • Refresh page
  • Portal Updates

    How We Update

  • No downtime updates
  • Automatic feature additions
  • Email notifications for major changes
  • Changelog in help section
  • Requesting Features

  • Email: features@rifadigital.com
  • Include use case
  • Vote on roadmap
  • Premium priority
  • Summary

    The LobbyFlight Portal is designed for simplicity:

  • Intuitive navigation - Everything 2 clicks away
  • Visual feedback - See changes instantly
  • Mobile friendly - Manage from anywhere
  • Always available - 99.9% uptime
  • Master your portal to get the most from LobbyFlight!

    Next Steps:

  • Configure your settings
  • Create info slides
  • Monitor your display
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